Frequently asked questions about the CS Order Suite
This FAQ page answers the most common questions about the CS Order Suite, the multi-tenant B2B e-commerce software — from ERP integration and multi-storefront operation to customer-specific pricing, costs, and getting started. Every answer is short, direct, and fully readable without extra clicks.
What is the CS Order Suite all about?
What is the CS Order Suite?
The CS Order Suite is a multi-tenant B2B e-commerce software built on Laravel by CS Management & IT-Beratung GmbH, based in Deggendorf, Germany. It connects one or more brand storefronts to the vendor's ERP system, so products, stock levels, customer-specific prices, and orders are synchronized automatically. Business customers log in and order at their negotiated terms.
Who is the CS Order Suite for?
The CS Order Suite is built for mid-sized manufacturers and wholesalers in the DACH region that need a dealer or workshop shop with ERP integration. Typical users want to serve multiple brands, countries, or customer groups through dedicated storefronts while managing products, prices, and orders centrally from a single installation.
How does the CS Order Suite work with your ERP?
Which ERP systems can the CS Order Suite connect to?
The CS Order Suite connects to ERP systems through an adapter architecture; the adapter currently available is for SAP Business One. Through this adapter, products, stock levels, customer-specific prices, and orders are synchronized between the ERP and the shop. The adapter architecture is designed to connect additional systems — whether your ERP is among them is something we clarify in a demo call.
How does the SAP Business One integration work?
The SAP Business One adapter synchronizes products, stock levels, customer-specific prices, and orders between SAP Business One and the CS Order Suite. Master data and pricing terms are maintained in the ERP and displayed in the shop; orders placed in the shop flow back into the ERP as sales orders. This eliminates duplicate data maintenance across shop and ERP.
How do storefronts, pricing, and account approval work?
Can I run multiple shops or brands from one installation?
Yes, the CS Order Suite uses its channel concept to run multiple brand storefronts from a single installation. For each brand, country, or customer group, you can set up a dedicated shop with its own design and its own product range. Everything is managed centrally, so new channels never require a second system landscape.
Does every customer see their own prices?
Yes, after logging in, every business customer sees their negotiated terms from the ERP. The CS Order Suite pulls customer-specific prices and price lists directly from the ERP system, so the shop applies exactly the terms stored there. Without login and account approval, no prices are displayed.
How are new customers approved in the CS Order Suite?
New customers go through an approval workflow: they register in the shop, the vendor reviews the request, and only after approval do prices become visible and ordering possible. This approach is standard practice in B2B and ensures that pricing terms are accessible only to verified business customers.
What else is important to know?
Which barcode scanners does the CS Order Suite support?
The CS Order Suite runs directly in the browser on handheld MDE scanners – currently in production use with Honeywell devices. Because the scanner interface is browser-based, devices from other manufacturers can be connected without a dedicated app. We are happy to discuss which hardware fits your operation in a demo call.
Which languages does the CS Order Suite support?
The CS Order Suite supports German, English, and Chinese (DE/EN/ZH) within a single installation. This lets you serve international dealers and subsidiaries through the same shop or through dedicated language channels. Content and product ranges are managed centrally, so going multilingual never requires building a second system.
How much does the CS Order Suite cost?
Pricing for the CS Order Suite is available on request because it depends on the scope of your project — for example the number of shops, the extent of the ERP integration, and individual requirements. A no-obligation demo call clarifies your needs and the project scope; you then receive a concrete quote. Appointments can be booked directly via Calendly.
How does the CS Order Suite differ from the CS AI Suite?
The CS Order Suite is the multi-tenant B2B e-commerce software with ERP integration, customer-specific pricing, an approval workflow, and scanner-based reordering. The CS AI Suite is a separate, modular AI software that supports day-to-day business operations. The two are independent products and can be used on their own or combined as needed.
How do you get started?
Is the CS Order Suite suitable for workshop and dealer shops?
Yes, the CS Order Suite is designed precisely for dealer and workshop shops with ERP integration. Workshops and specialized dealers log in to order at their negotiated terms, see current stock levels, and place orders that land directly in the vendor's ERP. Through the channel concept, each target group can get its own shop if needed.
How do I get started with the CS Order Suite?
Getting started begins with a no-obligation demo call, which you can book directly with Christian Stockerl via Calendly. You will see the CS Order Suite live and clarify how the ERP integration, storefronts, and approval workflow fit your business. You then receive a quote tailored to your scope.
Where can I find more details?
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CS Management & IT-Beratung GmbH
Ulrichsberger Str. 17 · 94469 Deggendorf