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CS Order Suite · SAP Business One

B2B e-commerce platform for SAP Business One

Your ERP knows every customer, every price list, every stock level. A generic web store knows none of it – and that is where most B2B store projects on SAP B1 stall. The CS Order Suite was built around SAP Business One: the ERP stays in charge, and the SAP B1 web store connects to it live through a ready adapter – an SAP Business One e-commerce integration that is in production, not on a roadmap.

01The problem

Why do generic web stores fail with SAP Business One?

Most store platforms are built for retail: one price per item, the store as the system of record. B2B on SAP Business One is the reverse – the truth lives in the ERP. Marrying the two with exports and nightly syncs means fighting on three fronts for good:

Data silos

Items are maintained in the ERP – and again in the store. Two sets of master data drift apart: descriptions, units of measure, categories. Every correction is double work, every import a source of errors.

Stale prices and stock

Batch sync means the store shows last night’s numbers. A customer orders at a price that no longer applies, or an item that is no longer there – and inside sales gets to make the phone call.

Pricing rules rebuilt by hand

Your sales team negotiates in SAP Business One: price lists, special prices, volume tiers per customer. A generic store cannot express that logic, so it gets rebuilt in the store – and is out of date from day one.

02What syncs

What does the store synchronize with SAP Business One?

The ready adapter reads what SAP B1 holds and writes back what was ordered. There is no second master-data world; what your sales team enters in the ERP today, the customer sees in the store today.

01

Items

Item master data, units of measure and assortment assignments per storefront – maintained in B1, published by the store.

02

Inventory

Availability from SAP Business One, so a customer ordering 40 cases sees whether 40 are actually there.

03

Price lists

B1 price lists and their assignment to business partners – the pricing logic is adopted, not rebuilt.

04

Special prices

Special prices per business partner that override the list, including volume tiers – the most demanding part of any B1 integration.

05

Business partners

Customers and their contacts, so every store login maps to the right B1 business partner with the right terms.

06

Sales orders

Every store order is written back to SAP Business One as a sales order – the only direction in which the store writes.

The adapter architecture and what it means for other ERPs is described on the ERP integration page; the full list of connection paths is on integrations & API.

03Prices in, orders out

How do customers see their SAP B1 contract prices?

A customer registers, your team approves the account and links it to the business partner in SAP Business One. From that moment the login carries the B1 price-list assignment and any special prices. A 5-gallon pail of degreaser listed at $64.00 shows the account’s contract price of $51.20 – and no price at all before login.

Nothing is keyed into the store. When sales changes a special price in B1, the customer sees it on the next page load. Details: customer-specific pricing and the dealer portal approval workflow.

Order flow back into SAP B1
1Cart becomes a sales order – created in SAP Business One with the customer’s B1 code, PO reference and lines.
2Every channel lands the same way – storefront checkout, scan-to-reorder from the shelf, or a punchout order from a customer’s procurement system.
3Fulfillment stays in B1 – picking, delivery and invoicing run in SAP Business One exactly as they do today.
04Multiple storefronts

Several storefronts from one SAP B1 company – or several

One installation of the CS Order Suite runs multiple storefronts: a brand store for each product line, a store per country, or separate storefronts for dealers and end customers – each with its own assortment, its own look and its own customer group, all fed by the same B1 company.

If your group runs more than one SAP Business One company, storefronts can map to different companies. Either way, prices, stock and orders stay per company in the ERP. See multi-tenant e-commerce.

For SAP Business One partners

SAP B1 partners and VARs bring us in when a customer asks for an online store that respects B1 pricing and does not add a second master-data system. You keep the ERP relationship and the B1 configuration; we deliver the store, the adapter connection and the go-live, and coordinate with your consultants on test companies, price lists and business-partner setup. Talk to us about how a joint project runs.

05FAQ

SAP Business One and B2B e-commerce – quick answers

Does it work with our SAP Business One price lists and special prices?

Yes. Customer-specific price lists and special prices come straight from SAP Business One into the store. Every approved business customer sees their negotiated terms after login; pricing is maintained only in the ERP, never in the store.

Do we have to maintain items and inventory twice?

No. SAP Business One remains the system of record. The CS Order Suite adapter synchronizes items, inventory, prices, business partners and orders between the ERP and the store, so there is no second set of master data to keep in step.

What happens to orders placed in the store?

They are created as sales orders in SAP Business One, with the customer’s code, PO reference and lines, and without re-keying. Delivery and invoicing then run in the ERP exactly as they do today. The same applies to scan-to-reorder orders and to punchout orders from a customer’s procurement system.

Does it matter whether SAP Business One runs on premise or is hosted by our partner?

Not for feasibility. It decides the access route: a hosted or cloud-reachable company is the simplest case; for a system inside your own network we agree the connection with your IT or your SAP partner. Testing runs against a B1 test company, never against production.

Can we connect an ERP other than SAP Business One?

Yes, through the adapter architecture. The ready adapter is for SAP Business One; other ERPs such as NetSuite, Dynamics 365 Business Central, Sage, Epicor or QuickBooks Enterprise are connected via a project adapter over REST, OData, SOAP, database views or file exchange.

How does a rollout work?

In clear steps: demo and requirements; concept (storefronts, assortments, pricing logic, account approval); ERP integration with tests against your B1 test company; go-live. SAP Business One stays the leading system throughout, and the timeline depends on the scope of your project.

Reading before the call: two guides on SAP Business One and e-commerce. Connecting SAP Business One to an online store → Amazon orders in SAP Business One →
06Contact

Want to see your SAP B1 price lists live in a store?

In a live demo we show the integration against your requirements – items, terms, account approval and the order’s path back into SAP Business One. Pricing is something we cover personally.

Book a demo
Demo slots available for US time zones (ET/CT/PT) as well as CET.
Christian Stockerl
Your contact
Christian Stockerl
Managing Director
CS Management & IT-Beratung GmbH
Direct contact
Email
info@cs.gmbh
Address
CS Management & IT-Beratung GmbH
Ulrichsberger Str. 17 · 94469 Deggendorf · Germany