Customer-Specific Pricing and Price Lists in Your B2B Shop
Customer-specific pricing in a B2B shop means every business customer logs in and sees exactly the terms stored for them in the ERP. The CS Order Suite, the multi-tenant B2B e-commerce software from CS Management & IT-Beratung GmbH in Deggendorf, Germany, pulls these prices directly from SAP Business One — no duplicate price maintenance in the shop.
Why is B2B pricing customer-specific — and where do standard shop systems fall short?
In B2B, one price rarely fits all: terms are negotiated and maintained in the ERP — customer by customer. Standard shop systems are built for consumer retail and typically know only a single list price. Anyone trying to reflect negotiated terms there ends up maintaining prices twice: in the ERP and in the shop. That costs time, invites errors — and in the worst case, customers see one price in the shop and a different one on their invoice.
Discounts per customer
Every business customer has their own terms, negotiated with your sales team — maintained in the ERP, not in the shop.
Volume-based prices
Quantity-based price tiers are everyday practice in wholesale — a single list price simply cannot capture them.
Lists per customer group
Dealers, workshops, high-volume buyers: different customer groups work with different price lists from the ERP.
Prices come from the ERP — not from the shop.
The CS Order Suite does not run its own pricing logic alongside the ERP. Through its adapter architecture — currently available for SAP Business One — products, stock levels, customer-specific prices, and orders are synchronized between ERP and shop. When a business customer signs in, they see exactly the terms your sales team has stored for them in the ERP: their price list, their discounts, their prices.
Customer-specific pricing only works if the shop knows who is ordering. That is why price display in the CS Order Suite is tied to the approval workflow for new customers — a B2B staple: without login and account approval, the shop shows no prices and accepts no orders. Your terms stay hidden from anonymous visitors.
Where do the prices in the shop come from?
From the ERP. The CS Order Suite synchronizes customer-specific prices and price lists through its ERP adapter — currently available for SAP Business One. Your sales team keeps maintaining terms in one place only; the shop picks them up automatically. For a detailed look at how products, stock levels, prices, and orders are synchronized, see the ERP integration page.
Does every customer see different prices?
Yes — whenever their own terms are stored in the ERP. After login, the shop shows each business customer the prices tied to their account: negotiated discounts, their price list, their terms. Without login and account approval, prices stay hidden. To see how your dealers and workshops work with this day to day, visit the dealer portal page.
Want to see your terms live in the shop?
In a live demo, we will show you how the CS Order Suite brings customer-specific prices from SAP Business One into the shop. Terms and pricing are discussed personally — on request.
Book a demo
CS Management & IT-Beratung GmbH
Ulrichsberger Str. 17 · 94469 Deggendorf, Germany