B2B e-commerce platform for janitorial & sanitation (jan-san) distributors

Thousands of accounts, one phone line

A BSC crew lead needs a case of 2-ply roll towels ($38.90), two 1-gal jugs of neutral floor cleaner concentrate ($21.50 each) and a box of nitrile gloves ($8.95) for one building – every two weeks, and every time somebody keys it in.

Decentralized buyers, one invoice

Site supervisors, custodians and branches order for their buildings; billing is central. Without a portal that means sticky notes, callbacks and the wrong refill for the installed dispenser.

Core lists and budgets per account

BSCs and facility managers work with an approved assortment and a budget per building. Hard to enforce over the phone – easy to set per account in the store, so buyers order inside the list.

What changes when the building orders online?

Your ERP stays the system of record. The CS Order Suite reads items, inventory, contract prices and ship-to locations from it and writes orders back. Each buyer logs in for their building, sees the account’s core list at its contract price and reorders in minutes – the bill-to stays central.

Hospitals, universities and municipalities that buy through Ariba, Coupa or Jaggaer punch out to your catalog. If you serve BSCs and healthcare or foodservice accounts with different assortments, one installation runs separate storefronts for each.

The ERP leads, the store follows

Items, inventory, prices and orders stay in the ERP. The store synchronizes through an adapter architecture – a ready adapter for SAP Business One, other ERPs per project over REST, OData, SOAP, database or file exchange.

Contract pricing and core lists per account

After login, each account sees its contract prices and approved assortment from the ERP – the BSC with a per-building price list, the school district on a bid contract, the hospital on a GPO agreement. No double maintenance.

Logins per building or branch

Site supervisors and additional buyers register, you review and approve – they order for their building, while pricing, core list and bill-to stay with the account. Order guides per ship-to make the standing order a two-minute job.

Scan-to-reorder from the cart or closet

Scan the barcode on the janitor closet shelf label or the cart’s supply card – phone or handheld, browser-based, no app – confirm the quantity, and the order goes to the ERP at the account’s price. Dispenser-compatible refills only, if the core list says so.

Punchout for hospitals, universities and municipalities

Institutional buyers punch out from SAP Ariba, Coupa, Jaggaer or Oracle (cXML) and SAP SRM/S4 (OCI) into your catalog and bring the cart back at contract prices. EDI 850/855/856/810 for accounts that order by PO.

One installation, several storefronts

Separate storefronts per customer group or brand from one installation – say, one for building service contractors and one for healthcare and foodservice accounts – maintained centrally.

Can site supervisors and branch locations order with their own logins?

Yes. Every buyer gets their own login under the customer’s account, approved by you through the approval workflow – ordering happens per building or branch, while contract pricing, core list and bill-to stay central. Order history is kept per ship-to.

Does every account see its own prices and core list?

Yes. Contract prices, price lists and the approved assortment come from the ERP and apply automatically after login – from the BSC with a per-building price list to the municipality on a multi-year contract. No double maintenance in the store.

How does reordering from the janitor closet or the cart work?

By scan-to-reorder: scan the barcode on the shelf label or the cart’s supply card with a phone or handheld, browser-based, confirm the quantity, and the order goes to the ERP at the account’s contract price. Order guides and previous orders cover the rest.

Can hospitals, universities or municipalities connect their procurement system?

Yes. Punchout catalogs via cXML (SAP Ariba, Coupa, Jaggaer, Oracle) and OCI (SAP SRM/S4) let their buyers order from your catalog at contract prices inside their own system. Accounts that order by PO can use EDI 850/855/856/810, integrated per project.

Can we keep a building on dispenser-compatible consumables only?

Yes. The core list per account and the order guide per building keep buyers on the refills that fit the installed dispensers – the right roll towel or soap cartridge, not a guess. Items outside the list stay hidden.

How are net terms, credit cards and sales tax handled?

Net terms (e.g. Net 30) and credit limits follow the account in the ERP; credit card and ACH run through your payment provider (Stripe, Authorize.net) and US sales tax through services such as Avalara or TaxJar – integrated per project.

How would this look with your accounts?

In a live demo we walk through the CS Order Suite with your requirements in mind – customer groups, logins per building, core lists, ERP integration and scan-to-reorder. Pricing is something we cover personally.

Your contact

Christian Stockerl

Managing Director
CS Management & IT-Beratung GmbH